Privacy Policy

Last Updated: January 12, 2026

Introduction

Pixelo ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify application.

Information We Collect

Information from Shopify

When you install our app, we receive the following information from Shopify:

• Shop Information: Your store name, domain, and email address
• Product Data: Product images and titles that you choose to enhance using our service

Information We Generate

• Enhanced Images: AI-generated images created from your product photos
• Usage Data: Number of credits used and enhancement history

How We Use Your Information

We use the information we collect to:

• Provide our AI image enhancement services
• Process and manage your credits
• Improve our services and develop new features
• Communicate with you about your account and our services
• Comply with legal obligations

Data Storage and Security

• Your data is stored securely on encrypted servers
• We use industry-standard security measures to protect your information
• Product images are processed through secure AI services and are not retained after processing
• We do not sell your data to third parties

Data Retention

• Session Data: Retained while you have an active installation
• Enhancement History: Retained for 90 days for your reference
• Credit Information: Retained while you have an active installation

Data Sharing

We do not sell, trade, or otherwise transfer your information to third parties except:

• Service Providers: We use third-party AI services to process images. These providers are bound by confidentiality agreements.
• Legal Requirements: We may disclose information if required by law

Your Rights

You have the right to:

• Access: Request a copy of the data we hold about you
• Deletion: Request deletion of your data
• Correction: Request correction of inaccurate data

To exercise these rights, contact us at the email provided below.

GDPR Compliance

For users in the European Economic Area (EEA), we comply with GDPR requirements:

• We process data based on legitimate interest (providing our services)
• You can request data portability
• You can withdraw consent at any time by uninstalling the app

Shopify Data Protection

We comply with Shopify's data protection requirements and respond to:

• Customer data requests
• Customer data erasure requests
• Shop data erasure requests

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: support@aiphotoshoot.app

Consent

By using our application, you consent to this Privacy Policy.